Get more new leads by dialing up the wow factor in your business
Crack the code to replenishing your pipeline with an off-the-charts client experience.
On sale for a LIMITED TIME for just $199! (Normally priced at $299)
Whether you just started freelancing or have been at it for years, you can upgrade your client experience so they rave about working with you.
Grab my A-Z Client Experience Bundle and turn every stage of the client journey (that’s sales, onboarding, delivery, and offboarding) into the best lead-generation tool your business could ask for.
If you’ve ever struggled to attract new leads who are dying to work with you, you might be overlooking one of the biggest streams of new clients—your existing clients!
You didn’t open your business to scrape the bottom of the barrel for leads that you’re not excited to work with, so why not focus on creating an experience that will have your best clients happily recommending you to their friends?
There’s truth in the saying “birds of a feather flock together”, so what would your business look like if you were a magnet for more leads that are just like your favorite clients?
The A-Z Client Experience Bundle is for you if…
…your pipeline can only be described as Sahara-level dry.…the leads you’re getting are not a great fit for you.…you’re tired of the emotional rollercoaster of the feast-or-famine freelancer life.…you feel like maaaaaybe you’re dropping the ball and missing out on valuable opportunities (your work might be incredible, but the way you deliver it might need some TLC).
So if you want the best system for high-quality leads that make you want to somersault all the way to your desk in the morning… you want to get this bundle ASAP!
Here's everything you'll get with the A-Z Client Experience Bundle
The Delight Your Clients By Design A-Z Masterclass
In this XX-minute recorded masterclass, I’ll walk you through each stage of your client’s journey and what your processes for each stage should include.
Learn how to build and easily replicate an experience that will leave them coming back again and again.
If you’d rather read instead of watch, I’ve included my slides and a transcript! (a $99 value)
The A-Z Client Experience Checklist
A point-by-point checklist that tells you exactly what you need to give your client experience processes that “wow” factor at every stage of the game.
This checklist will help to make sure you never miss a step or important touchpoint.
(a $49 value)
A-Z Client Experience Email Templates (for every stage of the client journey)
If you communicate with your clients and potential clients through email (pretty sure that’s everyone these days!), these easy-to-tweak emails are a must-have.
These fill-in-the-blank templates and get rid of the dreaded “I don’t know what to say!” that stops you from reaching out and kills connection opportunities.
Includes emails for every stage of the journey:
Sales: Touchpoint emails before your leads become clients. Includes thank you and follow up after a sales call, proposal and follow up, and invoice/contract reminders.
Onboarding: A welcome email that helps set the stage and manage expectations for the entire project.
Delivery: Emails that let the client know the project’s ready to get their eyes on it, and to request their feedback.
Offboarding: Celebratory emails that will leave them feeling warm and fuzzy — and opens the door for testimonials in a feel-good way.
Special Bonus: Cold outreach and follow up emails. (a $199 value)
On sale for a LIMITED TIME for just $199! (Normally priced at $299)
Imagine a pre-paved, easier path to a better customer experience that nets you more clients…
I’ve never created a bundle quite like this before. It’s an A-Z roadmap of actionable, ready-to-implement strategies that will transform how you approach the customer experience in your business and bring more clients your way.
Bought separately, you’d pay $347.00 for everything I’m giving you.
But you won’t pay that—or the thousands my clients do when they work 1:1 with me for lead-generation-focused copywriting and strategy.
You get all this for $199, that’s a 42% savings!
And when you buy this bundle if you’re ready to get
A masterclass on using the best tool you can have (customer service) to stand out like a bat signal in the dark.
The checklist you need to make customer service into a process that you can use over and over again.
The email templates you need to make communication with your clients and leads a breeze—so you win them over at every turn.
Includes emails for every stage (sales, onboarding, delivery and offboarding), even cold outreach and follow up emails that are anything but frosty.
Hi! I'm Erin Pennings
I’m a brand messaging strategist and copywriter who helps small business owners like you hone in on the messaging and positioning around your offer so you can create marketing that speaks directly to your audience.
With my 20 years of marketing experience, I’ve seen firsthand that it doesn’t matter if you’re a business of 1 or 1000, you will get more referrals if you focus on giving the best customer experience possible.
Instead of leaving it to chance, customer experience can be easy, consistent, and replicable when it’s an ingrained process for your business.
I get tons of questions about how to get more highly qualified leads. That’s why I created the A-Z Client Experience Bundle, so you can become the go-to magnet for clients who want exactly what you offer and deliver an exceptional experience at every turn.
Ready to crank your lead generation tap to full-blast?
Let’s do this!
On sale for a LIMITED TIME for just $199! (Normally priced at $299)
